Delete your account and data
Request deletion of your VehiclePe Digital Parking account and its associated personal data.
Send a deletion request
- Email support@vehiclepe.com with the subject VehiclePe account deletion.
- Include your registered phone number or email address and parking/account name. Tell us that you want your account and associated personal data deleted. You may also request deletion of specific personal data without closing the account.
- Our support team will verify that you own the account, explain any necessary retention, and confirm the processing timeframe and completion by email.
The button opens an email draft. Send that email to submit your request. If you do not use an email app, write to support@vehiclepe.com from your usual webmail.
Do not send passwords, OTPs, full card numbers or bank credentials. If you cannot access your registered email or phone, contact the same support address for ownership-verification assistance.
What deletion covers
After verification, we delete the account and its associated personal data, including login access and authentication records, profile/contact information, uploaded personal photos and other associated data that is no longer required. We remove or anonymise personal identifiers in records where appropriate and request deletion by service providers that process the data for us. Account deletion is more than signing out or temporarily deactivating an account.
Records that may need to be retained
Limited payment, invoice, tax, security, fraud-prevention or dispute records may be retained when needed to meet a legal obligation or resolve a specific issue. Those retained records are restricted to that purpose. Support will explain which records apply to your request, the reason and the applicable retention period. Retention depends on the record and obligation; it is not a reason to keep unrelated profile data.
Staff requests concern the staff member’s own account and personal data. Deleting an individual account does not delete another person’s account or the parking operator’s entire business history.
Request from the app
Open Menu → Delete account and data or Profile → Delete account and data. The request page is also available on the sign-in screen.